At Framergenie, we value your privacy and are committed to keeping your information safe. This Privacy Policy explains what information we collect, how it is handled, and your rights. By using Framergenie, you agree to the practices described below.

1. Information We Collect

Framergenie itself collects only the minimum information required for authentication:

• Username

• Password

We do not collect additional personal information such as email addresses, payment details, or browsing data.

2. Third-Party Services

Any other data (such as payment information, integrations, or analytics) is handled directly by trusted external services we use, not by Framergenie. These third-party providers have their own privacy policies and data protection practices.

3. How We Use Your Information

• To provide you with access to your Framergenie account.

• To ensure secure login and protect against unauthorized access.

4. Data Security

We use appropriate measures to protect your login information. However, no method of transmission or storage online is 100% secure.

5. Your Rights

You may request deletion or update of your login information by contacting our support team.

6. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on our website and become effective immediately.

If you have any questions about this Privacy Policy, please contact us at support@framergenie.com.

Refund Policy for Framergenie

Effective Date: January 2025

At Framergenie, we want to ensure that you’re fully satisfied with your purchase. Please review our refund policy below.

1. Eligibility for Refund

• Refunds are available within 10 days from the date of purchase.

• To qualify, you must demonstrate a genuine issue with the functionality of the product.

2. Conditions for Refund

• Refunds will be considered if technical issues prevent you from accessing essential features and the issue persists despite reasonable troubleshooting efforts.

• Refunds will not be granted for change of mind, misuse, or failure to read documentation.

3. Requesting a Refund

• To request a refund, you must contact our support team at support@framergenie.com within the eligible period.

• Please include a detailed explanation of the issue and, if possible, supporting documentation.

4. Account Deactivation

• Upon approval, your license and access to the product will be deactivated.

5. Exclusions

• Refunds will not apply to add-on services, third-party integrations, or external fees not directly charged by Framergenie.

6. Processing and Timeline

• Refund requests will be reviewed within 7 days of submission.

• If approved, refunds will be processed through the original payment method.

• Depending on your provider, refunds may take 10–15 business days to reflect in your account.

7. Policy Changes

We reserve the right to modify this policy at any time, with changes effective immediately upon posting.

By purchasing Framergenie products, you agree to this refund policy. If you have any questions or concerns, contact us at support@framergenie.com.